This Policy has been updated on Nov 22nd, 2014
We require customers who register to use the services offered on our Site (collectively, the “Service”) to give us contact information, such as their name, company name, address, phone number, and e-mail address, and billing information, such as billing name and address, credit card number, and the number of users within the organization that will be using the Service. At the time you express interest in attaining additional information, or when you register for the Service, we may also ask for additional personal information, such as title, or additional company information. Customers can opt out of providing this additional information by not entering it when asked. Customers can update or remove their personal information at any time by logging into the Site and editing their Personal Information within Setup. Customers can view their updated profile to confirm their edits have been made.
Connect uses the information that we collect to set up the Service for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Service that we provide, and to send information regarding our company or partners, such as promotions and events. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to Support Separately, customers are also asked to provide an email address when registering for the Service, in order to receive a username and password. We may also email information regarding updates to the Service or company, and will send a Customer Newsletter. Again, customers can opt out of receiving any communication by emailing Support at the time it is distributed, or at the time any customer registers for the Service.
Except as we explicitly state at the time we request information, or as provided for in the Connect Terms of Service Agreement, we do not disclose to third parties the information provided. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for the Service. This billing information is not used by Connect for marketing or promotional purposes. Connect uses a third-party intermediary to manage the credit card processing and does not store credit card processing information on the Site. The intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.
Customers of the Service will be using the Site to host data and information (“Data”). Connect will not review, share, distribute, print, or reference any such Data except as provided in the Connect Terms of Service Agreement, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Connect Terms of Service Agreement, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.
Connect may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.
Connect utilizes some of the most advanced technology for Internet security available today, ensuring that your data is safe, secure, and available only to registered Users in your organization. Your data will be completely inaccessible to your competitors.
Connect provides each User in your organization with a unique user name and password that must be entered each time a User logs on. Connect issues a session “check” only to record encrypted authentication information for the duration of a specific session. The session “check” does not include either the username or password of the user. Connect does not use “cookies” to store other confidential user and session information.
Connect offers its visitors and customers a means to choose how we may use information provided. If, at any time after registering for information or ordering the Service, you change your mind about receiving information from us, send us a request specifying your new choice. Simply send your request to Support.
If customers need to update or change registration information they may do so by editing the user or company profile record. To update this information, log on to Connect and select Settings>System Settings to add or update information. To discontinue the Service and to have data returned, email Support. Connect will respond to your correction or update request within at most 2 days from the date of your request.